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May 2009, Week 4 Marketing Archives

Friday, May 29, 2009

Sports Marketing Q&A w/ NASCAR Nationwide Series Racer Ken Butler: KB3

ken butler racing

NASCAR Nationwide Series Racer Ken Butler III, also known as KB3, is a great example of a  succesful visionary who pursued his passion.

Currently, Butler is a rookie on the Nationwide Series and is sponsored by Aarons.  He has a few top 20 finishes, along with few rookie mistakes. But what he brings to the table is undeniable.

Only a few  years ago,  Butler was the average teenager who played football and wrestled at Parkview High School, but he soon discovered his true passion when he started racing go karts.
 After years of paying dues in the Hooters Pro Cup, Arca Series, and Craftsman Truck Series, Butler finally got to NASCAR’s  version of Triple-A Ball.  Although the competition is probably a little tougher, and the stresses a little greater, he is closer than ever to reaching his dream as a NASCAR Sprint Cup Driver.

We caught wind of Butler's career trek through Ben Burnett, CEO of Driven Sports Marketing.  Butler and Burnett's friendship dates back to church camps and softball leagues from their childhood years.  When Burnett left sales, he decided to get involved in bringing people and products together for himself in a new business venture.  He has always been heavily involved with Drew Leathers and the Children’s Tumor Foundation , which was more or less how the two initially teamed-up.

Butler took the time to answer a few questions about the state of NASCAR and the business side of motorsports.

Marketingshift.com: How difficult is the current economic market for sponsorship and what have you been doing to make yourself more of a  benefit to your current sponsors?

 KB3:Sponsorship is tough.  The people in the know think the economic marketplace will improve sometime later this year.  I am excited about this set of challenges though.  Personally,I  do appearances constantly wherever we go with aarons stores as well as autogrpah sessions.  I leave my hauler pretty much every hour to sign autographs and meet everybody that I possibly can.  Off the track performance is equally important for me as on the track.  I could be the best thing out there.  But if I didn't make a point to be available it would be for nothing.

Marketingshift.com What is your strength with fans?

KB3: We have created a Facebook page for our fans that we are very interactive with.  We answer questions and stay in touch with people.  Our sponsors are key.  Aarons has done a great job putting us out there and we are making our way.  You are hard pressed to find easier access to me at my races.  I love the fans.  They make all the time and effort to make my career what it has been thus far.  I make fans one handshake, beer, picture, and autograph at a time.  I am always on.

Marketingshift: NASCAR is down in the ratings this year as well as at the track.  Any thoughts as to why?

KB3:
There are a lot of reasons that we think may be the problem.  Some of our sports superstars haven't had the success that they have wanted to see.  They make our sport what it is.  When they don't do well its like Tiger Woods not being at a PGA tournament.  When he isn't around its just another golf tournament.  When he is around and in the thick of things until Sunday the marketplace and ratings are a completely different ball game.  The drivers and team owners had a meeting this past week in Charlotte to discuss what can make NASCAR stronger.  I think you will see the second half of the season pick up.

Burnett's enjoyed every second on and off the track with Butler.


 
With NASCAR having a down season, they  need a guy like Ken.   He talks to everybody, hands out T-shirts, and smiles for pictures until his face looks frozen.  He truly is a guy the casual fan can get behind.  The on the track success has started to happen.  But when he is off the track the guy is a flat-out superstar.  I knew he was the total package when he started talking about marketing strategies and charity events.


 What sets the Butler Brothers Racing Team Apart from the rest of the pack? Their face-time with fans and sponsors.Butler and Burnett's emphasis on sponsorship and fan loyalty is virtually unparalleled. Burnett explained how their attention to detail makes the difference.

We talk to everybody, that’s why we’re different. We know that face time, returned calls, and being places and times is all part of helping Aaron’s expand their brand and their market share.  Aarons swears by NASCAR and Ken has been a part of that.
 

Ken is in action Saturday at 2 PM EST in Dover.  The race will be carried on ABC.  A recap of the weekend’s events will be available on Monday full of good quotes, pictures and highlights.  We will be behind these guys the rest of the season.  And We think you should be too.

Sports Marketing Q&A w/ NASCAR Nationwide Series Racer Ken Butler: KB3 By Matt O'Hern at 06:15 PM
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Angler Tournament Director Creates Thriving Fish Taxidermy Store

In Ernest Hemingway's classic tale, The Old Man and the Sea, Hemingway wrote:

You did not kill the fish only to keep alive and to sell for food...You killed him for pride and because you are a fisherman.

troy denson mount this fish companyTroy Denson, founder of Mount This Fish Company, (mountthis.net)knows about that pride. From 2000-08, Denson was the Tournament director for the Hot Fishing Circuit, a circuit of 24 offshore fishing tournaments off Florida's East Coast.

Eventually, the wear-and-tear that comes from eight years of long days at sea and battles with mother nature began to takeits toll, and Denson decided to take his passion for fish to the land.


It's tough because you can prepare perfectly and Mother Nature makes you postpone it. In 2001, I was running fishing tournaments and I needed a cheaper, more affordable prize to use as trophies. I contacted one of our local taxidermists and he was running half-sided replicas. We started re-selling his products and the business expanded from there.

swordfish mountMount This creates incredibly realistic fish mount replicas (also commonly called fish replica, fish taxidermy, fiberglass fish replica) that are ideal decorations for any setting, inside or out. Their full mount fish replicas and half-sided fish replicas are available in many different species including freshwater and saltwater fish from all regions of the United States as well as other areas around the world. Browse through their collection of species and you'll see everything from alaskan salmon to hammerhead sharks and yellow fin tuna.

Green movement activists will appreciate Mount This' mounting method. Mount This supports fish conservation by using fiberglass, allowing customers to practice catch and release,  All they need is a picture of your fish to reference when painting, the length and girth. They also have standard models for purchase, which comprise most of their sales.

Denson was born and raised in Orlando and set up shop in Port Canaveral in 2001 on Florida's Space Coast. Six years later, Denson moved the store just across the Indian River to Merritt Island. The tropical setting showcases a vast collection of species, including giant Tarpon and Mako. I took a few minutes to sit down with Troy and hear how he made the transition tournament director to taxidermist.

How did you get your start in the fish mounting industry and why did you move to the Space Coast in 2000?
I wanted to be closer to the water.When I lived in Orlando,and I came over here all the time. I'm an avid fisherman and grew up fishing in Port Canaveral and surfing at Cocoa Beach. I learned a lot about the local fish.
 
When did you launch mountthis.net?
  In 2001, but when we first started it was just a six page 6 static html, no SEO at all. We didn't rank when they searched for fish mounts. We're primarily an Internet company, 95% of our customers are from out of the area and majority of his orders, 65-70% of all our customers come from online leads ,so we concentrate on internet marketing and SEO. Since 2001,our sales have grown 800%.

What are some of the analytical tools and gauges you use to analyze conversion ratios and advertising ROI?

We us Google analytics, we use Volusion for shopping cart.

What are some of the changes you've seen in the industry during the past few years?

Before, you had to talk to guides and charters who would refer you to a taxidermist they worked with. Now, people can look on their iPhone to see what the mount costs on our site, and they'll see that we offer very competitive prices. They don't feel pressured into going with the guide's taxidermist.

Do most of your orders come from charter fishing clients, or customers just looking for nice decorations?

We sell a lot of our fish to restaurants, interior decorators hotels and resorts who want a local fish. For example, a bed and breakfast a with different fish theme for each room,like a Mahi-Mahi room,a Wahoo room.

A lot of our orders are half sides. We give the half sides a standard painting, but when a customer wants to commemorate a prize catch, it's normally a full mount, so we ask fora photo to match it as close as possible.

    
What's one of the biggest obstacles  to success in the fish mounting business?

Painting. You can take a perfect blank and hand it to 10 different artists, and of them will come back looking like fake fish,because they don't know the right blends and patterns.We have n airbrusher who's been painting for 30 years.

How has the economic downturn affected your business and why?
We ramp-up our advertising because we have to push harder to find them. We have competitive pricing and our sales are up from last year.

What fuels your passion for this career?


Everyday my conversation is with anglers and fishermen around the world who have the same passion I have for fishing, They tell me what's hot and where the fish are. Plus it has its perks. You get the routine invite to join them on their boat.

Angler Tournament Director Creates Thriving Fish Taxidermy Store By Matt O'Hern at 01:01 PM
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An Afternoon with Space Coast River Tours

cocoa beach nature tours

I'm about to leave for a ecological tour of the Banana River with Space Coast River Tours (www.spacecoastrivertours.com).

The company was founded by Mark and Michelle Anderson, who remain the boat's captains today.Their daily tours  close encounters with manatees and gators as well as other views of Florida's diverse wildife. If you have any questions you'd like me to ask, leave them in the comment section below. I'll write a follow-up post later. For now, I'm off for the tour!

An Afternoon with Space Coast River Tours By Matt O'Hern at 12:37 PM
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Thursday, May 28, 2009

Google Wave = A Shift Toward Google's Own Social Network

google wave preview

Your Gmail is about to undergo an extreme makeover- social networking style. Today, we received word that Google will release their closest version of Facebook. An excerpt from Google's blog explains the premise of Google Wave:

You create a wave and add people to it. Everyone on your wave can use richly formatted text, photos, gadgets, and even feeds from other sources on the web. They can insert a reply or edit the wave directly. It's concurrent rich-text editing, where you see on your screen nearly instantly what your fellow collaborators are typing in your wave. That means Google Wave is just as well suited for quick messages as for persistent content - it allows for both collaboration and communication. You can also use "playback" to rewind the wave and see how it evolved.

Google's multi-layered media format in the user interface provides users wit the tools for media collabration  and full editing controls to each participant.

Wave's Primary features include:

  • Google Wave Concurrency: Natural language tools extending control technology provides real-time collaboration on a wave edit rich media at the same time.
  • Server-based models provide contextual suggestions and spelling correction.
  • Google Wave APIs:Embed waves in other sites or add live social gadgets.


Fans of Google's other services and tools such as Analytics, Google Earth, Google Reader and Google News should welcome the Wave with open arms.No official launch date has been released, but you can sign up for the wave at wave.google.com.

Google Wave = A Shift Toward Google's Own Social Network By Matt O'Hern at 03:03 PM
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King Gillette:The Godfather of Giveaways

king gillette

Consumer demand is vital for any service or product to survive, and as disposable income drops,products that were once considered essentials may be reclassified as a luxuries. (Think Starbucks Coffee)

To maintain or increase the level of demand, marketers are burdened with the task of redefining their product's image to broaden its appeal.

King Gillette, founder of Gillette Safety Razor Company, (now known as Global Gillette) understood the value of freebie marketing. His strategy was simple in practice yet profoundly effective: Giveaway a free Gillette Shaver and sell replacement blades at a premium. Gillette's practice started in the late 1890's and continues to this day. His concept has earned him the recognition as a pioneer of giveaway, AKA "Freebie Marketing." In fact, Wikipedia cites King Gillette as the pioneer of freebie marketing. An excerpt from the freebie marketing section reads:

While working as a traveling salesman in the 1890s for the Crown Cork and Seal Company, Gillette had an idea while attempting to shave one morning. His straight razor was so worn from use that it could no longer be sharpened. His idea was to create thin, cheap, removable blades that could simply be removed from the handle and discarded when no longer usable.As consumers use up the blades they then purchase replacements, potentially going on for years and decades. This ensures a steady flow of consumers.

gilletteGillette's foresight was truly remarkable. I've been inspired to search for a company with a comparable strategy. Which company is ensuring a steady flow of consumers for decades? When I find it, I'll write a follow-up post.

King Gillette:The Godfather of Giveaways By Matt O'Hern at 11:16 AM
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Wednesday, May 27, 2009

Vitamin Water Great Debate Asks NBA Fans: Kobe Bryant or LeBron James?

Sports fans are always hungry for a passionate debate, and Vitamin Water feeds that hunger with their promo: Great Debate: Kobe Bryant or LeBron James?

Following the Cavs' game 4 collapse against Dwight Howard and the Orlando Magic, some fans may say "neither", but Vitamin Water, a division of Energy Brands, owned Coca-Cola (NYSE:KO)placed its two most valuable athletes against each other to attract fans to its site, as well as the Vitamin Water Facebook page.

kobe vs. lebron vote

Once you're on the Great Debate page, you can vote for the better player, purchase a mural of either player via an eBay partnership and take a quiz to see which player you're more similar to. Videos and images are also available for viewing. I voted for Kobe Bryant, who was trailing by a 2% margin at 51-49 after 20,000 votes.

Vitamin Water Great Debate Asks NBA Fans: Kobe Bryant or LeBron James? By Matt O'Hern at 04:04 PM
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Kobe Bryant Charges Fans $24.95 to Read His Blog & Join kb24.com Network

kb24 membership

 Kobe Byrant is out of touch with the average NBA fan, and for good reason: If you want to follow the life of Los Angeles Lakers superstar,  it will cost you.

Among most sports fans,  Bryant is widely regarded as one of the most selfish players in the NBA. Kobe's website is a case of perception = reality.
The site touts many interactive features, including a section with videos, audio, photos, blogs, forums and social networks. There's only one catch- to register in his community of forums,blogs and social networking, you must pay a $24.95 fee-Almost $25 just for the privlidige of tracking the daily life of a Los Angeles Lakers' superstar.

I was stunned by this foolish marketing move.Evidently, Kobe's agent, Robert Pelinka of Landmark Sports Agency, wasn't considering the average American fan who's struggling just to make ends meet in this tough economy.

In an era where the average fan already feels insulted by obscene ticket prices, multi-million dollar endorsements from Nike and outrageous salaries for professional athletes, one of the league's highest-paid players is asking fans to contribute $25 for access to his social network, blog and other content that's generally free on most sites.
Kobe could learn a lot from Shaq and Dwight Howard, who frequently communicate with fans via Facebook, Twitter & Youtube channels.

Kobe Bryant Charges Fans $24.95 to Read His Blog & Join kb24.com Network By Matt O'Hern at 02:15 PM
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Tuesday, May 26, 2009

Terminator Movie Doesn't Receive Box Office Boost From Viral Sites

terminator salvation logo

Memorial Day Weekend wasn't a memorable opening for Warner Bros. or the cast of Terminator Salvation. Interest on imdb.com is up 300%,but the Youtube and Twitter sites didn't receive a notable spike in traffic.

Why? Perhaps the best reason is a poor product. Terminator Salvation's mixed reviews  followed a lackluster perfomance on screen by Christian Bale, who played John Connor, and the fourth installment of the series earned an pedestrian $51 million in box office ticket sales.

Obviously, $51 million isn't a bad outing, but it's only 1/3 as much as Christian Bale's 2008 blockbuster, the Dark Knight

In an effort to enagage fans of the series and expand the pre-release hype, Warner Bros. launched two viral sites for terminator salvation: resistorbeterminated.com and skynetresearch.com. Other marketing and merchandising strategies included the Terminate me iPhone App and a web series.

Terminator Movie Doesn't Receive Box Office Boost From Viral Sites By Matt O'Hern at 07:58 PM
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NBA & Nike Lose if Denver Nuggets & Orlando Magic Advance to NBA Finals

denver vs. orlando

Everybody loves a conspiracy theory, including fans of the National Basketball Association. Since the Tim Donaghy refree scandal,commisioner David Stern can't be thrilled with the complaints from former players such as Charles Barkely, accusing  the league of  officiating with a bias toward the Cavs and Lakers for a Kobe Bryant vs. Lebron James matchup in the NBA Finals.

The ingredients for a conspiracy are all there. Just compare a Denver vs. Orlando Finals scenario to Cleveland vs LA. Orlando is a small-market, one-town team and the superstar battle would pit Carmelo Anthony against Dwight Howard. Conversely,a  Lakers vs. Cavaliers series delivers more than just a major market team featured in the primetime slot, it offers viewers the chance to see a showdown between the league's two most popular players on one court.
Dwight Howard believes the new Nike MVPs series: featuring talking puppets of Lebron James and Kobe Bryant, are an indication that the shoe giant has counted its egges before they've hatched.

For Orlando and Denver, the "no respect" treatment from sports media could provide just enough extra incentive to boost them to the finals. Nike and David Stern are just keeping their fingers crossed that's not the case.

NBA & Nike Lose if Denver Nuggets & Orlando Magic Advance to NBA Finals By Matt O'Hern at 03:09 PM
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Orlando Fishing Guides Native Sons Fishing Marketing By Example

orlando area fishing guidesFor those of you who've paid for a charter fishing guide, you already know they tend to focus on the size or quantity of fish per trip and neglect to put their customer's comfort and enjoyment first. Native Sons Fishing Guides takes a different approach and focuses on the overall experience and happiness of every single customer that steps foot on their boat. Known to us on the Space Coast as some of the best Orlando fishing guides (only 45 minutes east of Orlando) around. 

These guys combine their professional fishing backgrounds and add a huge dose of hospitality and describe Florida's natural habitats while you're boating through them. Each guide's credentials include certification from State of Florida and US Coast Guard, memberships in five different professional organizations and seven professional fishing circuits.

Captain Rocky Van Hoose is one of three guides at Native Sons. Van Hoose spent his youth around Sarasota and the Sunshine State's West Coast and the past 15 years on the Space Coast. Captain Roland (Brad) Jones has fished both coasts for over 40 years, while Peter Deeks, the youngest of the crew at 23, was born and raised on Merritt Island, right on the Indian River. Deeks is also a graduate of the prestigious Rollins College in Winter Park and is a living example of doing what you love no matter what kind of degree you have.

Native Sons Fishing Guides on the water
I listened to Rocky tell the story of a childhood passion that became his career, rather than his retreat. My first question,

  • Where did he vision for Native Sons start?

Captain Rocky: This has been a life-long passion and a dream. 50 years later, here I am, being a kids again and doing something I've long dreamed of doing. I've been a commercial guide for six years, Native Sons is five years old.

  • When did you launch your site, and what role does the website serve in your marketing plan?

Captain Rocky: We launched the site five years ago, and it's already had two major revisions.  It's like fishing and everything else we do, we're constantly striving for excellence. I think we have one of the best guide sites anywhere. It's  full of information, including videos, reports, bios of guides, ,a what's new section, booking,rating section.FAQ,contact info. We're constantly adding content.

The website is crucial to communicating who we are and what we do. Rankings are important for clients and probably 50% of our business is repeat.

Not only is the ranking of the website important as a first contact point, but every other contact point is accentuated by the website, whether it's on the TV or word of mouth. The website is crucial to who we are and what we do. Ranking is crucial for our first-time clients, and 50% of our clients become repeat clients.

  • You recently launched a TV ad campaign blitz on Sun Sports TV. What's your target market and how did you pitch Native Sons?

Captain Rocky: We love families.

We love husband and wife teams, fathers and sons or mothers and daughter combinations, because they're natural born teachers and we want to pass along this passion to the next generation. May has been a family emphasis month on the TV ads, and we had a lot of families this month. In June we may switch off to Fathers. Dads need to be heroes to their kids and we'd like to help them achieve that, not only through a guide trip, but every other trip out on the river, so they can have the overall experience.

  •   What are some of distinguishing aspects that set Native Sons your apart from the other fishing guides in Florida?

Captain Rocky: We understand that it's all about giving the clients great memory-making experiences, and that includes a lot more than quantities of big fish. It includes the peripheral things, the manatees the dolphins, the alligators, the rosette spoonbills, the pristine water, the horseshoe crabs and sea horses.

There are some guides who don't understand that aren't in this business a long time. It's not that they're not good fisherman, it's they're not good with people.

There's a lot that goes into a day's experience, so when that client comes off the water, this is the memory we want them to take back with them to Michigan or New Jersey. They've seen Disney World, Universal Studios and Sea World, but this is the one we want to rise to the top, because this is one that's experienced not in concrete or human imagination, as great as it is at those theme parks, it's experienced in God's creation and the magnificence of experiencing that is something that we're anxious to transfer to the people who are in our boat.

  • What are some the advantages of fishing with an accredited guide as opposed to a rental boat with the family?

Captain Rocky: By the time you pay for the boat rental, the out of state fishing permits, and the rods and reels, that can get really expensive for someone who's only going to fish for one day then has no use for any of that equipment once he goes home. How's he going to gain any knowledge of the local waters? These are shallow waters out here and if you don't know where the sandbars or oyster beds are,you could get yourself into some serious trouble.

  • Many intermediate fisherman, myself included, are locals who live right next to the water but never had the time or resources to learn the valuable points of the sport. Do you encounter a decent amount of local clients who are trying to advance their skill level?


Captain Rocky: I wish we got more local clients because we can make them more successful for future trips. You want those to be quality weekends for them. Guides are knowledgeable not only in fishing but also boating and other aspects of marine biology.

The in-town guy will go buy a boat and park it behind their house and it becomes an expensive lawn ornament and they never learn the river system and how to fish. If they would take a day  and say, "OK, I'm going to go out with a guide today." In one day, they would learn 10 years of information and now, for the next 10 years, every trip they go out, they'll be more successful catching fish by having  taking that one day with a knowledgeable,local guide and picking his brain

  • What are some of your goals for building the Native Sons 'brand?

Captain Rocky:  We're in the process of opening a new division- Native Sons Hunting and Outfitters, which offers Hog hunting year-round, Gator-hunting in the fall. For the future, Native Sons would like to continue adding guides along the east coast, up to Jacksonville, as well as the St. John's River.

Orlando Fishing Guides Native Sons Fishing Marketing By Example By Matt O'Hern at 02:11 PM
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« May 2009 Week 3 May 2009 Week 5 »

  • Week 1 (18 entries) May 1-9
  • Week 2 (11 entries) May 10-16
  • Week 3 (14 entries) May 17-23
  • Week 4 (10 entries) May 24-30
  • Week 5 (0 entries) May 31-31

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