Thursday, August 07, 2008
iPhone Software Issues Send Users Off the Cliff
Apple's iPhone is having some serious software issues.
I'm not an Apple user so it's likely I'll mess up the technical description of the problem, but the basics are this: the iPhone software is getting stuck, forcing people to continually restore their system -- only to get stuck again.
If you're ever had a computer crash, you'll recognize that issue.
Microsoft users are fairly experienced with crashes, particularly when you begin mixing and matching software applications; Apple users -- I've been told -- aren't used to this. And this issue seems to be particularly bad.
I've actually been following much of this on Twitter, the mobile texting network, where iPhone users have been asking each other for help in solving the problem. But it's not just Twitter. People have flooded the customer service page with complaints about the problem.
But that hasn't been the only glitch in the system. CEO Steve Jobs replaced his vice president of applications marketing after admitting that the company botched the release of its MobileMe software, which helps sync communication from mobile devices and computers.
Of course, all of this will be fixed in a few days -- software glitches always are -- and life will return to normal for iPhone users, MobileMe will get straightened out and all will be right with the world again.
By Brad at 11:21 PM | Comments (1)