Thursday, June 19, 2008
Search Me Up, Enterprise
"Why can't I find this?"
That's the nightmare question for anyone who works online. Businesses spend countless millions of dollars architecting information, designing usable websites and anticipating what their customers want. Most of the time, it's all for naught (although it's getting better, thank you Google).
It's even worse when your employees are searching for answers and can't find them on your system.
69 percent of the 500 companies surveyed have less than half of their information on a searchable Intranet, the in-house network that connects employees together without allowing those pesky Internet surfers to join the party.
Chew on that for a moment. We live in the Information Age and nearly seven in 10 businesses make less than half of their data available to the workers.
As you might expect, nearly 50 percent of those workers surveyed said that finding corporate information is both consumes a great deal of time and reduces the effectiveness of their work.
Of course, since companies have identified the problem, surely they are working feverishly to correct the inefficiencies. Right?
49 percent of the companies said they had no plan to address their Intranet search issues and 38 percent said they didn't think search was a key factor for their worker productivity.
Posted By Brad at 03:26 PM
Permanent Link: Search Me Up, Enterprise
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(2) Comments on Search Me Up, Enterprise
Even with several enterprise search solutions making it very easy to implement enterprise search, companies are very slow to address this issue. In the past the investment required to make this happen was one barrier, but now with several lower cost offerings like Google Mini, SearchBlox, etc. Not sure what is stopping them.
Comments by tss : Sunday, June 22, 2008 at 02:18 PM
Hey:
First off, thanks for reading and commenting. I always love hearing what other people think.
As for enterprise search: I have to agree -- but then again, we struggled for 18 months trying to get our search functioning as well as it should.
It's a search world -- and companies need to realize that search is one of the major ways people navigate.
I think you're spot on.
Comments by Brad King : Monday, June 23, 2008 at 01:43 AM
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