People Companies Advertise Archives Contact Us Jason Dowdell

Main > Archives > 2008 > October > Sony Battery Recall for HP,Dell and Toshiba May Help Samsung

Friday, October 31, 2008

Sony Battery Recall for HP,Dell and Toshiba May Help Samsung

In the wake of a recall for 100,000 computer batteries,Sony is in the midst of another PR nightmare, for HP,Dell and Toshiba. Apparently, Sony's faulty batteries pose a fire threat because they're prone to laptop on fire

With the start of holiday shopping just around the corner, Sony's recall couldn't have come at a better time for Samsung, which recently threw its name into the PC race with a new line of notebooks. In response to the recall, (which was the second since 2006) thousands of disgruntled customers and shoppers searching for a new laptop may consider  Samsung's models, or one of the new aluminum "unibody" editions of Apple MacBook.

Will this second round of Sony recalls affect your next laptop purchase?

(3) Thoughts on Sony Battery Recall for HP,Dell and Toshiba May Help Samsung

It sure could. I have a battery that matches the list, but which came with a model other than the ones on the list. HP is refusing to replace my battery because they say that their records do not show any of those batteries having been shipped with my model. I don't feel safe using my battery, as it would be replaced as dangerous in another model, but not in mine. Basing a recall on a battery model number rather than computer model number would've shown the recall to be in good faith.

Comments by David : Wednesday, November 05, 2008 at 10:40 AM

It already did affect my decision. Oct 16th my computer overheats so badly that its too hot to touch, the AC adaptor got so hot it melted to the connector pin. Took it to shop and was told the motherboard is destroyed, not worth fixing. Better buy a new one. I toss the computer (which turns out to match the year and model on the recall list) and two weeks later HP comes out with the recall. I explain what happened, and they refuse to help me out in any way towards buying a new computer. I even have the receipt from the computer shop and the burned up AC adaptor to prove it, but they say tough luck if I don't have the actual computer. Now why would I keep a burned out computer? And why didn't they come out with this recall two years ago. So last word, I'll never buy another HP product.

Comments by Candace Kaye : Thursday, November 20, 2008 at 02:48 AM

Previous notebook batteries are indeed some problems, so these companies recall them. Nevertheless, we can choose some good replacement battery.

Comments by alura : Monday, July 13, 2009 at 02:46 AM

Post a Comment

Subscribe to Marketing Shift PostsSubscribe to The MarketingShift Feed