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Thursday, October 30, 2008

AT&T Free Wi-Fi Site lacks Details on New Locations

If you're an iPhone owner, you've probably developed a habit of deleting most of those promo  texts from, AT&T, but the text I received this morning wasn't a pitch to upgrade my plan,  it was just spreading some good news:

Your Apple iPhone now has free AT&T Wi-FI access at thousands of hotspots nationwide, including Starbucks. For info visit www.att.com/attwifi

After I read  "including Starbucks", my reaction was, "Were they high?" 

I always appreciate free services, but AT&T dropped the ball with this text. In an effort to emphasize expanded service, AT&T featured a chain that's contracting.

There are two explanations for this massive blunder. Either Starbucks' made a promo offer that was to sweet to refuse, or AT&T's marketing team wrote this announcement six months ago,before Starbucks announced its plan to close 600 stores across the U.S.

att wifi at closed starbucks

In hope of finding a list of different stores and locations,  I logged on to AT&T's Wi-Fi page, which was just as useful the text message.The only "search" feature was a link "Find a Starbucks close to you!". Here is this extent of AT&T's list for its free Wi-Fi hotspots.

Thousands of AT&T Wi-Fi hotspot locations nationwide

  • Airports
  • Hotels
  • Universities
  • Convention Centers
  • Sports Centers 
  • Starbucks locations
  • Restaurants
  • Bookstores
  • Supermarkets

Wow! Thanks AT&T! Your DETAILED list was extremley helpful! Now I know exactly where to go!  Hopefully this page will be updated soon, or we won't even know how to capitalize the expanded service.

By Matt O'Hern at 10:44 AM | Comments (2)

(2) Thoughts on AT&T Free Wi-Fi Site lacks Details on New Locations

Update:Wall Street Journal, AT&T bought wireless Internet provider Wayport Inc. for $275 million as the company looks to expand its network of Wi-Fi access.

Comments by Matt : Thursday, November 06, 2008 at 12:20 PM

Apparently they have updated the site so that it will lead you to a poor representation of local wifi hotspots at http://www.att.com/attwifi/locations

Comments by David : Friday, December 12, 2008 at 12:10 PM

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