Wednesday, August 01, 2007
YouTube Star Esmee Masters Direct Marketing

Denters quickly gained an audience and grew it larger by taking e-mail requests for cover versions of tunes by today's most popular artists. This is responding to customers at its finest. Although she only spoke to her audience directly a few times in the past year, her videos rose to the top of YouTube and generated more than 21 million streams. Earlier this year she was signed to a record contract by Justin Timberlake and opened for him at several concerts in Europe. Not bad for an 18-year-old, eh?
Aside from American Idol, YouTube and MySpace are the vehicles from which tomorrow's singing and comedic stars will likely rise because they provide a platform for directly connecting with an audience.
Corporate blogs and discussion boards are less exciting versions of this, and perhaps video will be the next format. For example, if a company is getting a lot of returns of an item as being faulty because it's being used incorrectly, a video that shows how to properly use the product could greatly increase customer satisfaction. Or, a CEO responding with a vlog to a growing issue is much more personal than preparing a statement.
By John Gartner at 12:45 AM | Comments (0)
