People Companies Advertise Archives Contact Us Jason Dowdell

Home » Archives » 2006 » February » Week 2

February 2006, Week 2 Marketing Archives

Friday, February 17, 2006

The Sites Google Doesn't Want You To See

Know by some as the "Evil Empire," the goings-on at Google are always shrouded in mystery. The next project, the next piece of cyberspace they will claim as their own, the newest way to search for the lowest price on a Bedazzler, whatever the operation, people are speculating.

Here are a few of the sites Google doesn't want you to see.

Google Blog Search - Wow, i can search for blogs! No more scouring the internet in vain looking for blogs with terrible poetry and links to Yahoo...oh wait, that's all of them.

Google Book Search - Librarians beware! Dewey Decimal System be damned! Google will soon have all the information in the world at your fingertips, making libraries about as relevent as powdered wigs. Can i humbly suggest the works of John Knowles be excluded? A Seperate Peace - worst. book. ever.

Google Cobrand - When i first saw this i was thinking Google
COBRAnd
. When I found out the The Baroness, Storm Shadow and Zartan wern't involved I kind of lost intrest. Best guess: Google stores.

Google Preferences - I'm not really sure why they block the search engines from the preferences page. I can tell you to never take off safe search then do a GIS for the keyword "crotch," but i guess that's common sense.

Google Video Search, Video Preview and Video Program Info - Now, this is really interesting. While no page exists for any of these topics today, clearly Google is up to something. Making videos and their content searchable is a huge undertaking so while i don't expect to see anything by this weekend, the very thought of searching for particular videos is intriging.

Google PDA - Apparently Google will now be running your palm pilots and whatnots. This is great because now i know what all those dill-holes are gawking at during meetings.

Google SMS Demo - My hope was that Google is making a cell phone that will enable us all to be time travlers...Time Bandits-style. Instead it's just a way to text questions and get text answers. Not as exciting as flux capaciters and so forth, but pretty cool.

Google Mac - A Google just for Mac users? Finally, technology that will help all 20 of you. Just kidding, don't take things so seriously Jeff, Martin, Kip, Styrling, Lindsay, John, April, Maggie, Frank, Jennifer, Rod, Terrance, and the other 8. Geesh.

While my expert analysis is mainly for sh*ts and giggles, there is no denying that something is up at Google. I'm not sure the combined efforts of Encyclopedia Brown, The Bloodhound Gand, Father Dowling and Harriet the Spy could ever crack this case. but it has been fun speculating.

Posted By Brent Brandow at 05:00 PM
Permanent Link: The Sites Google Doesn't Want You To See | Comments (0)

Data Mining Not Just For Geeks Hedgefunds Like It Too

If you think data mining is something just for geeks looking to scam microsoft out of a home depot gift card then you're way out of touch. For years people have laughed when I spoke of the importance of data mining, having crawl technology that could dig into the deepest treasure troves of online data and extract nuggets of gold. Right Andy? ;) Well I'm glad Seth's company put out a press release that lends a great deal of credence to my years of blabbering.

In case you don't know Seth, he's one smart individual that's not afraid to get his hands dirty. He's also got an eye for the future a lot of that stems from his understanding of marketing, data and trend analysis. Actually, he's not just smart, he's intense. But you have to be when you're as serious as he is about data.

What does Seth Goldstein have to do with data mining
Seth was the Co-Founder of Majestic Research. A company specializing in using data mining techniques to determine market trends and monitoring those trends. And just this week had a big announcement that added a great deal of credibility to data mining & interpretation as an industry unto itself.

In case you're too lazy to read the story here are some pieces you need to see.
...the New York-based research firm is winning converts among hedge funds who say its brand of Web-based quantitative analysis can be more accurate than traditional Wall Street research forecasts...

"It's really been an invaluable service," said Isabelle Fymat, partner in the $1.2 billion hedge fund Crosslink Capital, referring to Majestic. Fymat, who tracks e-commerce stocks like Yahoo and Amazon.com, said Majestic supplies "a lot more reliable information on what is driving or hurting revenue."

...While some might dismiss such comments as hyperbole, some hedge funds say Majestic's analysis gives them a proprietary edge in a hyper-competitive hedge fund world. Wall Street investment banks are skimping on stock research in the wake of a series of regulatory probes, making it of limited value to active traders like hedge funds, they say.�
Obviously there is a lot of valuable information to be obtained from the mine that is the web. Seth is just one example of somebody that's making it his business over and over again but this is not a trend that will stop, ever.

So when I see comments on posts mocking a conclusion John Gartner arrived at based on his own experience, data set and heuristics, I get a bit ticked off. Yes, I know you're (WebMetricsGuru) just a linksterbaiter but I recommend you not get all cheeky when you just got in the game.

Posted By Jason Dowdell at 04:36 PM
Permanent Link: Data Mining Not Just For Geeks Hedgefunds Like It Too | Comments (0)

Review: Search Marketing Strategies by James Colburn

Book review of Search Marketing Strategies published by Elsevier About a month ago I received a book from Elsevier publishing entitled "Search Marketing Strategies" written by James Colburn. I often receive books to review but rarely have time to go through them in any real depth because there's just not enough time in the day.

Right now I have 4 books I'm reading when I can catch my breath. Here's the list for those of you that care.
1.) The Singularity is Near by Ray Kurzweil: great book and Renee hooked me up with an autographed copy from the man himself. All of you geeks out there know Ray's the man when it comes to AI. I'll post bits and pieces of my thoughts on this book over the next year.

2.) The Pebble And The Avalanche by Moshe Yudkowsky: Again, Moshe himself hooked me up with an autographed copy of his book. Now this book is much easier for me to understand than Ray's but that's to be expected. Moshe really does a fantastic job about breaking down revolutionary changes in our world into the often tiny pieces that caused these revolutions. It's a must read for any technology entrepreneur, especially if you're a would be Web 2.0 type. You must master your industry and know which pieces of data you need to thoroughly understand as each relates to the whole. Moshe is much more readable than I and he says it a lot better so go buy his book.

3.) Marketing Due Diligence by Malcolm McDonald, Brian Smith and Keith Ward: I have yet to really get into this one yet but that's just because there's not enough time in the day. The book does discuss knowing what marketing metrics are important and which ones you can ignore when determining the success of your marketing campaign. It's a bit more of a college texbook than a hands on manual to build a marketing plan for your business but it's a good book none-the-less.

Back to my review of Search Marketing Strategies
I found the book to be quite informative. It's the kind of book you can use as a reference and if you're looking at implementing a ppc or seo or paid inclusion search engine marketing program then you'll be wise to have this book in your arsenal. Whether you want to increase your search marketing IQ during moments of being temporarily indisposed or if you want to read it cover to cover. It's full of good information about the elements that really matter to your campaign and breaks it down based on the desired outcome. So whether your looking to implement a branding campaign, generate leads, sell product or just drive traffic, the tactics are there as well as a description of which engines to use for each type of campaign by industry.

Anyway, it's a good book so I say if you're in that market then you should definitely buy it. Even if you think you're too smart to learn anything new about seo or ppc, trust me, nobody's that smart.

Posted By Jason Dowdell at 03:37 PM
Permanent Link: Review: Search Marketing Strategies by James Colburn | Comments (0)

Online Office: It's Alive, Alive!!!!

Microsoft is letting the first of its web services under the Office brand out of its cage. (Hopefully the transmographication won't be like what beset Jeff Goldblum in The Fly).

Microsoft's initial beta will include free domain names, websites and email accounts for small biz, and it's ad supported. A subscription service will include collaboration software and project management services. There's a third set of services, which combines the free stuff with the pay-for stuff. Okay, sure.

The free website building and email services could be big, if enough small businesses prefer trusting their lives to free stuff from MS and dealing with the ads. This could generate a lot of ad inventory. I'll be kicking the tires on the beta as soon they let me in.

Posted By Jason Dowdell at 01:58 PM
Permanent Link: Online Office: It's Alive, Alive!!!! | Comments (0)

Spend Time With Google

This week's cover story on Google in Time is a must read in understanding the company and its future.

The article says the company focuses on pursuing innovation, and then pushing as hard to make it great before pushing it out into the market, and worrying about the revenue model later. This is a focus that not enough companies have today. They let money and quarterly earnings dictate product development and not vice versa.

I disagree with the premise that Yahoo is Google's greatest enemy. Yahoo is focusing on content and "social search" which is cool today, but will never get as big as behavioral/target marketing or general search, IMHO. If you want to know what I like, ask me, because I differ with my friends on as many things as we agree.

Luckily for Google, the ad revenue model has worked well enough to support all of its ventures, but that well may soon run dry. They may have to turn to subscription services or slow growth as the advertising universe is not unlimited, or another search technology or ad model could slow them down. These things and the company itself are the greatest threats to Google.

Posted By John Gartner at 01:31 PM
Permanent Link: Spend Time With Google | Comments (0)

The Two Coreys + MySpace + Cell Phones

There aren't many things you can count on in this topsy-turvey world, but one constant is that teens are dumb. i'm not saying every single teenager is a moron, but as a whole, it's hard to disagree.

You can't just call an entire segment of the population dumb and move on, so i'll give you the reasoning behind my hypothesis with 5 quick points.

1. Limp Biskit's career
2. Corey Haim's career
3. Corey Feldman's career
4. MTV's My Sweet 16/Room Raiders/Next
5. Paying $70+ for a Lacoste polo

There are many more, but i think you get my point.

Luckily, for Myspace.com, these kids have a ridiculous amount of extraneous cash at their disposal and an equally ridiculously short memory.

Myspace is about to cash in on teens and twentysomething's interweb addiction with the launch of a cellular service that will let users read and post to the site for free. Being able to post to Myspace on the go will be an invaluable tool for young people that have to know how hot Chad Michael Murray looked in his latest crap-fest...NOW!!!!

People in their early twenties will be able to post fake pictures of themselves from virtually anywhere as they look for their perfect mate.

No word yet on a spokesman...for what it's worth the Coreys are available.

Posted By Jason Dowdell at 12:31 PM
Permanent Link: The Two Coreys + MySpace + Cell Phones | Comments (0)

Thursday, February 16, 2006

The Wal-Martery

I refuse to launch into another tired rant about how Wal-Mart has killed the local Mom and Pop general grocery. In fact, just days ago i purchased some body wash and a new toaster at my local Wal-Mart superstore. If my splurge was the nail in the casket of The Body Washery or Toasters and Such, i apologize.

No, this post is about a mystery. I realize some mysteries will haunt me for the rest of my life. How did Thundarr understand Ookla? Who would win in a fight between a ninja and an alligator if they were on neutral ground? These mysteries will probably haunt just me...

The thing that still has me shaking my head is Wal-Mart's new multimedia marketing camaign featuring the awe-inspiring tagline "Look beyond the basics."

One of the androids that works for Wal-Mart took a break from shooting the big screen version of
Small Wonder
to explain; "The idea is to get people to think about the unexpected 'Wows' at Wal-Mart. They go into the store looking for a sweet like a Hershey bar and find something sweeter, or go for eye drops and find an eye-opener. It's about attracting new customers and reminding old ones about the broad range of products and the unexpected merchandise at Wal-Mart."

10 to 1 says that guy thinks he's brilliant.

Has Wal-Mart grown tired of mercilessly stomping lesser competition into the ground? Is the Grape Ape of bargain basement superstores pulling a Roy Jones Jr. and duking it out in a different weight class?

Hard to believe that the same people that shop at Pottery Barn and Saks would be tempted to look for todays fashions at Wal-Mart...tell that to Toasters and Such.

Posted By Brent Brandow at 10:48 PM
Permanent Link: The Wal-Martery | Comments (0)

Laughter Is Contagious

A study by Sharpe Partners confirms that the best way to have consumers talk up your product is by tickling their funny bones. Per ClickZ, eighty-eight percent of people send humorous content to friends via email.

We have all experienced the persuasive power of the viral video, such as the hilarious stuff from JibJab, the Star Wars send-up from theOrganic Trade Association, and Beer.com (and remember Pets.com?).

You would think that even more companies would regularly tap into the rich comic vein of creative writers and animators producing stuff for sites like iFilminstead of creating one annual Super Bowl shtick.

The cost of distributing viral videos online is very low compared to television advertising, and test marketing concepts is a snap. Building a brand through humor (even if it's not exactly product related) should be serious business, so someone should start a viral video clearinghouse that sells the best ideas to marketers.

Posted By John Gartner at 01:59 PM
Permanent Link: Laughter Is Contagious | Comments (0)

Cheezy Entrepreneur Dale Begg-Smith Wins Olympic Gold

I guess i'm a dreamer. I'm a guy with his head in the clouds. I go about my daily routines believing that some cosmic force greater than us all is keeping balance in the universe. I think that murderers that have escaped justice are eaten by bears and that burglers who have evaded law enforcement can only find work on the set of According to Jim.

I suppose i know better, but ignorance is bliss.

Then something like this jumps up in my face and forces me to accept the fact that life isn't fair. That's right, Dale Begg-Smith, a freestyle skier and Internet innovator, won the gold in moguls skiing at the Winter Games in Turin, Italy.

Let me clear something up, the "Internet innovator" is the owner of a web pop-up ad company and worth $40 million. Do you hate him yet? Have I mentioned this tool drives a $300,000 Lamborghini?

The man dubbed "Spam Man' by his Australian bretheren has a vast fortune aquired by annoying every single computer-using drone in the world. Look around the cube farm and find your most annoying co-worker. Is it the guy who never cleans out the microwave after his leftover lasagna splatters everywhere? Is it the lady who sells Pampered Chef? Well multiply their annoyingness by roughly a thousand and you get this guy. Not only should he not have won a gold medal, he should have been clubbed by a baby seal.

Australia has a storied history of giving us undeserving celebrities. But at least Men at Work and Paul Hogan vanished into obscurity after they favored us with A Land Down Under and Crocodile DundeeI, II & III, respectfully.

I suppose the balance of good and evil has joined the counter-clockwise direction of their toilet water in being completely out of wack.

Posted By Jason Dowdell at 11:29 AM
Permanent Link: Cheezy Entrepreneur Dale Begg-Smith Wins Olympic Gold | Comments (0)

TV/PC Mash-Up Time

If content is king, then we need a royal decree for PCs and TVs to work together.

A new survey from analyst firm Points North Group says that consumers would prefer to watch Web-based content on their TVs. What, a couch and 35-inch screen are a preferable combination to a chair on wheels and 14-inch screen? Shocking!

However, PCs are much more effective platforms for delivering interactive content and advertising, which is the direction marketers and content providers want to go. Online advertising enables immediate consumer response and has more reliable performance metrics than TV numbers. PCs already have the two-communications, input device and storage capacity, enabling efficient methods of finding content and playing back video on demand. And IPTV will bring the same programming (and more) that's available through cable and satellite through the broadband wires.

What we need is a dead simple standard for wirelessly sending recorded video and audio to the TV from the PC. There are lots of gadgets emerging such as wireless set-tops and media players, but they are all proprietary and too confusing for most consumers.

It's all digital content, so it should be stored in one place and easily viewed on either of two screens. It's that simple.

Posted By John Gartner at 09:59 AM
Permanent Link: TV/PC Mash-Up Time | Comments (0)

Wednesday, February 15, 2006

Ford Invents Disease

I saw a clip on Sportscenter involving the changing face of Nascar. The basic premise was that Nascar fans aren't a bunch of PBR-swilling, toothless rednecks and that Nascar is finally being recognized as an actual sport.

Apparently the marketing execs at Ford don't watch Sportscenter.

Do you like to drive fast? Do you like fast cars and fast women? How about 1978 Camaros and a can of Kodiak? The roll-out of Ford's new online promotional campaign is as close to a monster truck show announcement as you will see on your computer screen. SUNDAY, SUNDAY SUNDAY! COME SEE BOUNTY HUNTER, THE SCARLET BANDIT AND IRON OUTLAW! BYOB! KIDS HALF PRICE!

The fictitious disease OAD (Overactive Adrenaline Disorder), is supposed to help bridge the gap between Ford's drivers and their fans. However, by targeting the hot-rodding speed afficianado, Ford is essentially preaching to the choir.

I'll give them credit, the faux-informational campaign is kind of funny, but if this is Ford's best attempt at reaching out to new audiences, then Sportscenter has lied to me...and that is something i cannot forgive.

Posted By Brent Brandow at 09:17 PM
Permanent Link: Ford Invents Disease | Comments (0)

Google, MS Grilled on China

Today Microsoft, Google, Yahoo and Cisco are in front of Congress to defend their actions in "abetting" China's human rights violations. The companies are being denigrated for agreeing to China's Internet filtering policies and for providing personal data about web users to the government.

This highlights some of the complexities of globally marketing technology. If Cisco weren't providing the routers, someone else would, setting them up per the government's requirements. As much as we might disapprove of censorship, we can't control how filters are used outside of the U.S.

Our government sets limits about what products we can sell into foreign countries, but within those countries, they should follow the rules of the land. Political pressure should be used to change China's laws (or lack thereof); don't ask tech companies to be the agents of change.

These companies are trying to open new markets, which will lead to more information flow, and demand for U.S. products that will help to balance the woeful trade deficit (and maybe spread democracy). Every day there are
deals being made between U.S. companies and China. Do we demand that Citibank not allow personal information be provided to the government, or prevent its services from being "misused?" It seems like software companies are being held to a higher standard.

It also seems like a double standard for our government to ask for data from Yahoo, Google, et al, and then have representatives criticize the companies for cooperating with requests for data from other governments.

Posted By John Gartner at 05:26 PM
Permanent Link: Google, MS Grilled on China | Comments (0)

Lots of People Use The Internet - Boring Web Stats

In another edition of the least shocking news ever we learned today that 80 percent of marketers use online advertising. I say this because it seems like every morning as I scan varied marketing sites looking for interesting news, there are always 3 to 4 articles breaking the huge story that a lot of people use the internet and therefore it is a good place to advertise.

No doy.

Why the need for constant reminders about the virtues of marketing products online? The answer is simple, for some unknown reason there are still those that doubt the power of the dark side.

The recent announcement that Coors is turning over their online marketing campaign to Avenue A / Razorfish shouldn't be big news, but, it is. The simple act of investing obscene amounts of money in an online campaign lends credence to small online marketing firms everywhere.

To me, the real story here is; how is Avenue A / Razorfish going to get people to drink Keystone? Unless you are a poor college student, or just poor, there really isn't an acceptable reason...but i digress.

What can we take from this? The research and advisory firm Outsell, Inc. projects that total online marketing spend will grow 19 percent in 2006, eight times the rate for TV ads and six times the rate for print ads. Spending on search engine advertising is projected to grow 26 percent in 2006.

That's a lot of Keystones

Posted By Jason Dowdell at 12:52 PM
Permanent Link: Lots of People Use The Internet - Boring Web Stats | Comments (0)

Biz Bloggers Have the Write Stuff

I came across some tips about blogging for profit, including how to get the most out of AdSense and SEO. The article also got me thinking about the valid business purposes of blogging.

Even in the Internet and 24/7 cable era, blogs are accelerating the pace and volume of information. You can learn about nearly everything that affects your job, including not just what happened, but more importantly a variety of opinions on the ramifications of the event.

Business blogs are used by analysts to promote themselves and show how astute they are, while communications experts can pump up their industries, friends and clients. One of the most important purposes of blogs is to have a conversation with users of their products to discuss things technical and new uses.

This flow of communications can promote the blogger as a "brand" and build a reliable audience of folks that may someday become a client or partner. Bad ideas are marketing blogs that are solely devices to give personality to a brand (like clothing or cars). Also, blogs that are out of date are an embarrassment.

The danger as a blog reader is in over consumption. You can justify to the boss woman that you were reading about business stuff, but wouldn't those 3 hours have been better used working on your project that is due Friday? Perhaps companies should budget time into employees schedule for appropriate blog/news reading and not rely on people to use their off the clock hours to stay informed.

Finally, blogging increases the amount of thoughtful print communication. Telephony, IM, and email have promoted impromptu conversation that lacks the forethought of writing that will be out there for the world to see and reflect on. It's highly positive that everyone involved gets to have a say, and that we'll have a record of what our industry peers thought about current events and future possibilities. These writing exercises are good for the brain and help us to improve our "deep thought" communication skills. Now get back to work.

Posted By John Gartner at 11:31 AM
Permanent Link: Biz Bloggers Have the Write Stuff | Comments (0)

MSN Planning a Big Upgrade to adCenter





A few months ago I had a first look at MSN's adCenter and while mostly I was a fan, it still had some flaws. Well, it looks like Microsoft is listening to the people, MSN has planned a large upgrade to adCenter within the next two weeks in order to make some major changes. According to the MSN adCenter blog some highlights of this next release are:

1. Order creation process simplified into 4 steps
2. Broader differentiation between campaigns and orders
3. New pricing tab includes all budget, bidding, and incremental pricing
4. Negative keywords can be applied at the order level
5. Keyword / ad rejections include reason codes…


Additional changes and a little more detail on the stated changes, I have found the following:
-A redesign of the Campaigns page provides a snapshot of all the orders you have under your campaign.

-You can select audience targets for your ad when you start creating a new order.

-You can now research keywords on the same page where you build your keyword list.
-Targeted bids are now percentage-based so you don’t have to learn a new bidding method.

-Excluded keywords have replaced negative keywords to help you further narrow the audience who will see your ad.

-MSN adCenter API now supports updating order items, as well as targeting orders towards a specific date or time, geographic region, plus age and gender.

-City-based targeting now automatically associates a state or region with your selection. (Tip: make sure to check these associations if you previously targeted a city, as some city names are used in more than one geographic area.)

This all seems very like it will be very helpful and make adCenter a little more user friendly. Most of the PPC world has used Google Adwords or the Yahoo DTC so bringing a little more familiarity to adCenter should be an excellent thing. It is good to see they have actually made good use of all the beta input myself and other testers have given to them.

Specifically, there are two features of adCenter that I've always been a fan of and it looks like they are attempting to improve them; the keyword research tool and demographic targeting. AdCenter's keyword research tool provided very good information for building a campaign but the issue with it was it didn't fit naturally into the work flow. It looks like they have addressed this issue which I am happy to see. Also, a feature unique to adCenter is the demographic targeting which they have tweaked to make it even better. All advertisers, on-line and off-line, know the better you can target your ads the more successful your ad campaign will be.

While there still are some annoyances that I would like to see changed (ie, inability to bulk change keyword bids and to see which ads are running for which words in a group), this should be a very positive upgrade for MSN adCenter. There will be more changes announced later in the week and I will keep you up to speed on them, along with letting you know the date when this upgrade will happen. Currently, all the adCenter folks have told us is "within two weeks" so when an exact date is announced, you'll be the first to know. Hmmm, I wonder if it will work with FireFox?

Side Note *During the release, users will not be able to sign into adCenter, but your ads will continue to be served.*

Posted By Evan Roberts at 10:43 AM
Permanent Link: MSN Planning a Big Upgrade to adCenter | Comments (0)

Google Targets Bloggers, Buys MeasureMap

It's been a slow couple of months in the Web 2.0 acquisition world but Google is at it again. According to the Google Blog, Google has acquired MeasureMap, a statistics program designed for bloggers whose tagline "Get to know your Blog."

MeasureMap is a little snippet of javacript that goes in the bottom of your web page and tracks all sorts of information about your blog including, number of comments on your blog that day, number of links to your blog, number of visitors and some other basic stats. The thing that makes this different then other services such as MyBlogLog, which is what I use on my personal site, is the nifty interface. MeasureMap has a very Web 2.0ish design with its' big text and rounded ,it sure looks nice. As far as functionality, it is on an invitation only basis so I will have to rely on what others who have used it and reviewed it have said, which has mostly been positive. With Google already having Google Analytics, this leads me to beleive they will be intergrating this free service into blogger in order to help bloggers "get to know their blog."

Posted By Jason Dowdell at 01:20 AM
Permanent Link: Google Targets Bloggers, Buys MeasureMap | Comments (0)

Tuesday, February 14, 2006

Yahoo Polishes UI With Ajax

Yahoo has published a bunch of nifty tools that help websites put their best (inter)face forward. The library of widgets includes slider bars, drag and drop tools, and animation effects.

Yahoo also has been kind enough to set up a blog to provide information on additions and tweaks for the library.

The era of being to create a site with flat pages and manual reloads will soon come to an end. Shopping experiences are soon going to look a lot more like TV than browsing a catalog, and as Martha would say, that's a good thing.

Posted By John Gartner at 08:33 PM
Permanent Link: Yahoo Polishes UI With Ajax | Comments (0)

Running With The Big Dogs

Here's my advice to the rest of you: Take dead aim on the rich boys. Get them in the crosshairs and take them down. Just remember, they can buy anything but they can't buy backbone. Don't let them forget it. Thank you.

-Bill Murray
Rushmore

If you have ever been to Myrtle Beach you’ve probably noticed the proliferation of many clothing articles you don’t normally see at the office. Confederate flag bandanas, cut-off jean shorts, Oakley Razorblades circa 1992 and some classy t-shirts. One of my personal favorite is the t-shirt that offers the sage advice to stay off the porch unless you can run with the “big dog.� I like this for two reasons. One, anytime a t-shirt emasculates me, I have to respect it and two, it directly applies to the ongoing search engine wars.

Right now, Google is the big dog. Yahoo and MSN are desperately trying to join it on the porch and are coming up with some creative ways at attracting more search traffic.

MSN is the latest entry in the rewards program for frequent searchers. Prizes include gift certificates from American Express, Target, REI and Nike. The prize list also includes Digital cameras and MP3 players. Three winners each month will also get to choose charities to receive $10,000, $25,000 or $50,000 donations.

Word on the street is that Yahoo may soon be joining MSN and Amazon in the rewards program fray. My main concern is that prizes are determined by the keywords you search for, because what the hell am I going to do with a Myrtle Beach tank top?


Posted By Brent Brandow at 03:41 PM
Permanent Link: Running With The Big Dogs | Comments (0)

Microsoft Takes on Craigslist

Microsoft's Craigslist killer is almost Live, available as a restricted beta site. Microsoft's twist on the free service, called Live Expo, includes being able to restrict who can see your listings to only known groups (such as Messenger buddies) or to everyone, any being able to start a chat with a seller from a listing.

You can specify a geographic range for your Expo search, and the service also enables you to instantly map the seller's location. For now, the beta is limited to Microsofties and folks associated with the University of Washington, and the company will roll out the beta test on a regional basis.

Being able to IM sellers instantly is a promising application, especially if you want to sell or buy things in a hurry, such as concert tickets. Instant messaging is underused as a commerce application today, and someday we'll probably be sharing our protected identities and paying each other with virtual cash that way.

Even if Expo turns out to be cooler than Craigslist, it will be hard to wrest the millions of users from the anti-corporate site. Craigslist is dealing with a highly questionable lawsuit concerning vioations of the fair housing act, but it seems doubtful that Microsoft or any competitors will keep the site from growing.

Posted By John Gartner at 02:23 PM
Permanent Link: Microsoft Takes on Craigslist | Comments (0)

Monday, February 13, 2006

Google Opens Pandora's Box

The latest iteration of Google Desktop includes file sharing function with an indexing feature that requires temporarily copying all of the content you want indexed onto Google's servers. Google is making it easier for individuals to share content from multiple computers as well as groups to share the contents of their hard drives with each other.

The company says it will encrypt the data, won't make it available to its employees, and will delete it after 30 days. Google puts all of the files in a single location to create a master index, but this same function could be done on any of the individual's computers, as long as their is enough hard drive space.

You've been able to share files between computers for many years without having to offload data to central servers, so it's a lame excuse to require it just to build an index. And while creating file sharing networks that can potentially subvert copyrights is old hat, Google Desktop will make it much easier for friends to find shared music files, videos (thanks to the new TiVo-to-PC products), and (dare I say it) pornography.

Inevitably, some folks will abuse the software for these purposes, so I hope Google is hiring lawyers as fast as it is engineers.

Posted By John Gartner at 12:49 PM
Permanent Link: Google Opens Pandora's Box | Comments (0)

Netflix' Not-So-Unlimited Plan

It was not just my imagination running away with me. I joined Netflix DVD rental program last summer, and for the first few months it was great -- when I returned a movie, a replacement would show up within two days. But after 3 months, I would have to wait up to a week to get a new movie. Frustrated, I opted for a satellite dish and cancelled my Netflix subscription.

Turns out Netflix has decided that frequent renters must go to the back of the line, according to the Associated Press. Netflix automatically slows down delivery of movies to their most active customers, and puts them in the back of the line for the most popular titles.

Now I can understand why this makes business sense since they would lose money from the extra postage, but the company should have fully disclosed the catch behind it's "unlimited" rental policy. A class-action lawsuit in 2004 forced them to change their agreement terms to admit that they penalize frequent movie watchers, but they would have done better to clearly state that there is a cap of 12 movies per month. Most folks won't watch so many movies, and those that do would probably continue to be members anyway.

Giving poor customer service to people who would otherwise be the best marketing vehicles for the company has backfired, costing the company at least one customer. The truth may hurt temporarily, but lies linger.

Posted By John Gartner at 09:54 AM
Permanent Link: Netflix' Not-So-Unlimited Plan | Comments (0)

« February 2006 Week 1 February 2006 Week 3 »


Subscribe to Marketing Shift PostsSubscribe to The MarketingShift Feed

Add Marketing Shift to your Technorati Favs