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January 2006, Week 3 Marketing Archives

Friday, January 27, 2006

Conform to Google or Die

Jupiter Research's David Card makes an excellent point about the importance of web sites making their pages discoverable by Google. He quotes colleague Barry Parr as saying "Publishers must make their sites the archive and Google their search page."

And Google Base may be the engine that streamlines the process. Sure keywords are nice, but with a modicum of know how they can be manipulated. Google Base throws open the doors for individuals to create their own schema for identifying their pages, and based on what Google has told me, what the company learns from the experiment could reshape the way their search algorithm works in indexing pages.

So content folks -- be they bloggers, affiliate marketers, news organizations or advertisers should provide input to Google Base now or face being destined to become search result number 4, 912.

Card also predicts that TiVo will be bought by someone this year, and he suggests Nielsen/Netratings, which makes sense as an audience measurement tool, but the company isn't in the device business. Perhaps Steve Jobs' increasing interest in media (see iTunes, Pixar sale) will push Apple or Disney to acquire TiVo before it becomes yet another good idea that makes much more money for the clones than (one of) the originators. Or, maybe it will be Scientific-Atlantic or Comcast that scoops them up.

Posted By John Gartner at 02:10 PM
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Video Never Metadata It Didn't Like

One of the challenges for video search engines is requiring that the videos include descriptive metadata to organize the content. When submitting a video to Google, the company describes how to include metatags, but doesn't offer recommended tags.

Hopefully the "professional" content providers as well as indie vloggers will agree upon and use a single set of metatags that will simplify search. If online video is to continue its momentum, we need to agree on a single format for genre, subject matter, people, length, and date information.

The video search engines are getting competition from startup multimedia indexes such as FireAnt that organize content from vloggers and podcasters. FireAnt offers a video directory (better than Google, but far from perfect) and has posted a list of recommended tags. Lets hope that big and small media will play well together.

Posted By John Gartner at 11:11 AM
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Thursday, January 26, 2006

Adwords Removing Features?

Well I logged in to my client management console (MCC) in Google Adwords hoping to do some mass changes to my account so I went to download the CSV file via the 'download bulk sheet' when it was suddenly missing! This may not seem like a big deal to Joe Average Adwords guy but to someone who does a lot of changes in accounts or for a person or company that get a lot of new accounts this is a crucial feature. For a comparison, it is the equivalent to an artist with no canvas to paint on.

I'm not sure why Google would do this other then to force the use of their new Adwords Editor program, which is still in a limited beta (I'll have a review of that when I get access). I'm still waiting to hear back from my Adwords Reps for an explanation but when I do, you'll be the first to know. Happy Bidding.

Posted By Evan Roberts at 03:19 PM
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Bots Feed Travel Deals

A new feature on Kayak.com enables travelers looking for bargains to let web bots do the work for them. The "Fare Watch" feature, which launched today, will email or send a message via AOL IM when a flight is found that matches your price.

This Priceline competitor searches most major carriers and has a slick interface that makes it easy to search for flights.

Bots such as this make sense for time-sensitive purchases such as real estate (huge!!) or concert tickets. These guys should hook up with craigslist to offer an enhanced service that people would gladly pay a few bucks for.

Posted By John Gartner at 02:55 PM
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Video Search Gets It Wrong

Google representatives admitted that the launch of its video store was lame, so the company redesigned the website. The familiar clean Google interface has been replaced by densely populated images that highlight the pay-for content, including CBS shows Survivor, CSI and NCIS.

Even with the tweaks, the site gives no indication of the depth of content, forcing users to scroll through pages of screen captures in the hopes that they might happen upon something of interest. The site is begging for a directory structure by genre (humor, documentary, etc), and by the name of the show.

What do pages and pages of pictures of the Charlie Rose logo tell us??? An index describing the guests would be much more useful.

Not surprisingly, Google Video had just one third of the unique visitors of MSN Video in December. MSN Video also has its limitations -- for example it asks you to install IE if you are using another browser. Also, if you search "video" using MSN search, the first result you get is Google Video! At least there are categories for news, entertainment, and sports, which is a step in the right direction.

For video search to be successful, sites should offer both search and browse capabilities. Unlike traditional search, where you are often looking for the answer to a question or more information about a subject, video search is primarily about finding things that entertain you. Organizing video into channels (what a concept) would make it much easier to find things of interest.

Video search is like a newborn baby, not so pretty when it first arrives as it has yet to take its proper shape. And by the looks of Google, MSN, and Yahoo today, we have a long way to go before online video begins to walk.

Posted By John Gartner at 12:10 PM
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Wednesday, January 25, 2006

NowPublic Blends Best of New Media

What do you get when you combine the best elements of Digg, Slashdot, Flickr and Current TV? NowPublic.com

The website launched last year, and the site was upgraded today to enable readers/viewers to browse commentary, photos and videos related to news articles. When readers click on an article from a newspaper or other source, a split screen will launch showing the original text alongside the comments or video contributions.

NowPublic CEO and founder Mike Tippett says the content comes from "citizen journalists" who produce videos about events such as trade summits or natural disasters. While the company currently doesn't have a revenue stream, the website will be a free and supported by advertising.

Readers can vote on the video contributions, and the most highly rated videos will get priority alongside the articles. The articles on the home page are ranked by traffic, but a future version will enable readers to rate each article.

Tippett says that after the revenue streams are established, video journalists will receive a share of the revenue. NowPublic has thousands of contributors, and Tippett expects to license the videos to news outlets in search of locally produced content. The company has also provided Javascript code that enables other websites to link to the videos.

As long as sites like NowPublic can produce responsible journalism, they should be able to attract advertisers and be viable. As the blogging phenomenon shows, an audience exists for alternative voices, and the ad-supported model is the best fit.

Posted By John Gartner at 02:44 PM
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Tuesday, January 24, 2006

Expediantly Exacting Revenge

A while back our man Evan wrote about his frustration with Expedia for not fulfilling reservations that he paid for in good faith. Because the post references Expedia several times, Yahoo's ad server decided to place Expedia ads alongside his derogatory musing.

This confluence of events gave readers who were similarly unhappy with Expedia the chance to click on their pay-per-click ads, thereby costing Expedia money (not that we would ever condone doing so). Yahoo eventually stopped placing the Expedia ads on the page, which still gets a fair amount of traffic.

We imagine that this isn't the first time this has happened ads adjacent to text that slams the advertiser, so there's probably an opportunity for assessing the context within ads appear. Also, an ad server tool that quickly alerts the advertiser to dramatic increases in the click throughs from a specific domain would help to eliminate the click fraud that can put a hurting on a company. Since Google gets the overwhelming majority of its revenue from PPC ads, one might think that they would be paying more attention to this problem.

Posted By Jason Dowdell at 07:56 PM
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Advertising Goes Postal

You can't beat a great ad, but soon you may be able to lick one. This month the Prez signed a law that legalizes including company logos as part of self-printed postage.

Since May of 2005 Stamps.com has been testing PhotoStamps, a service that allows people to upload images and print them as valid postage. Previously, a federal law prevented business logos from being incorporated.

Now it is up to the U.S. Postal Service to approve the use of marketing images in self-printed stamps. If approved, this would allow bulk mailers to begin their marketing to consumers even before the envelope is opened, providing brand reinforcement. Stamps.com had a mishap when the service was first tested when TheSmokingGun.com used images of the Unabomber and Monica Lewinsky's stained dress on stamps.

Who knows if this will changing buying habits of anyone outside of postal workers, but it change the face of direct mail.

Posted By John Gartner at 05:18 PM
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Monday, January 23, 2006

Snooping Surrounds Search and Socializing

Recent efforts by local and federal law enforcement agencies to tap into online actions suggest that Big Brother ain't just a TV show. As we've all heard, the Justice Department is badgering AOL, MSN, Yahoo, and Google for data about the search terms being entered by millions of people. Even though the data being provided (Google alone has defied the request) doesn't say who is searching, the DOJ says the data is necessary to fight online child pornography. (You can see Jimmy Kimmell's take on it here).

It's hard for me to connect the dots between the search terms of the global population and how that will help defend the predatory actions of the few miscreants in cyberspace. I would think that searching the hard drives of those who have already been convicted would be a surer method than filtering through the 99 percent of unrelated data, unless the government has other motives.

I agree with analyst firm ABI Research that the government is overreaching in asking the search engines to turn over the data.

Google, the world's leading search engine, has been unfairly subpoenaed by the Department of Justice, as part of a lawsuit to which it is not a party... Federal prosecutors are clearly overreaching in subpoenaing Google for this information.

The defendant in the COPA case -- the government -- would like to use the million website addresses to simulate the World Wide Web to test the effectiveness of some of the filtering programs it is developing....

Technological innovators could invent solutions that do not undermine the First and Fifth Amendments...


There are several stories (including here) and here about how police in different communities are searching social networking sites such as Facebook to find youths who take drugs and drink alcohol.

A George Washington University student decided to turn the tide on police, posting information about a campus party where police were surprised to find students only getting a sugar rush from cake. Telling a chatty Cathy about illegal activity is ill-advised, posting your picture doing it is just plain stupid.

Teen-oriented sites and those who use them can not expect any more or less privacy than the rest of the web. However, the companies that host these sites as well as marketers should respect the differences between the age groups and operate under guidelines similar to those governing television advertising geared towards those under 18 since use of these sites is largely an unsupervised activity.

Posted By John Gartner at 05:59 PM
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MSN AdCenter Date Annouced


Just a quick update for those advertisers who are eagerly awaiting the launch of MSN's Adcenter program, that Microsoft will be announcing that in June of this year, they will no longer be showing Yahoo/Overture Ads and will be showing MSN only ads.

I believe this period will still have AdCenter in beta, so I will keep you posted as to when I hear of a public go live date for the platform and if I hear of any killer tools to help you get started with AdCenter :)!

Posted By Jason Dowdell at 02:46 PM
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Blinkx Better Bet for Video

For those whose response to Google Video was a shrug of the shoulders, a more advanced video search engine is out there. Blinkx, which debuted at the end of 2004, indexes more content and returns better quality results.

The London company says it searches the dialog and images within a stream to find matches to a search, technology that is also being developed by IBM and by a European group.

Blinkx has deals with the BBC Film Network, iFilm, NBC, ABC, and HBO, and last week agreed to index content from UKTV Ltd, the second largest multi-channel broadcaster in the UK. There's also a radio search, but the mostly British broadcasts makes for slim pickings. Like Google, the company also offers a desktop search utility.

While it's more likely that one of the major search engines (my bet is Yahoo!) will become the leading video search engine, surfers will flock to whatever offers the best quality. I would love to see a specialty search engine focusing on topical humor. Imagine if you could search "Abramoff" and get the latest musings from Kimmel, Letterman, Conan, Maher and The Daily Show together -- I'd never get any work done!

Posted By John Gartner at 11:23 AM
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