Tuesday, August 30, 2005
I Like Scott Rafer's Response - It's Personal
Here's Why I Like What Scott Rafer Did
1. He took the time to let me know he's responded. Any good PR firm will make you respond to criticism if it warrants it.
2. He wrote me a personal letter on his blog, kind of like calling me out, and I like that since I've done the same thing to other folks in the past and find it to be a very effective way to get my point across.
3. He's taking corrective action. In his post he tells me that Feedster isn't dead [shows me he's got some pride and a good bit of backbone, nice!] and that the Feedster team is going to post their definition of what a blog is. I love that!
I like it when the leaders of a company take it upon themselves to respond and especially when they take it personally. I don't mean when they get offended, that's completely different than making business personal. I believe an entrepreneur has to take things personally in order for their company to embrace the credo and culture of their company [not to mention getting fired up about their business]. We all know the culture of an organization is a reflection of it's leader and Scott does a great job of defending Feedster without being offended. So to summarize that last bit. Business is personal and I like entrepreneurs that understand that and being personal with business isn't the same as making irrational decisions regarding their businesses. Clear as mud huh?
By Jason Dowdell at 09:42 AM | Comments (0)