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November 2005, Week 3 Marketing Archives

Friday, November 25, 2005

Playing the Xbox Economy

As a follow up to discussing Microsoft's using the Xbox 360 (which has some glitches) as a marketing portal, here are a few thoughts on the ripple effect of the Xbox on hardware and entertainment.

Microsoft needs to make additional income from licensing, software and hardware sales just to break even on the $399 Xbox 360 according to this article. An obvious portion of paying back the estimated $153 shortfall per console will come from licensing revenue from the game companies.

Peripherals that will add to Microsoft's bottom line include headsets to enable trash talking as you frag your foes, memory cards for saving game play, and most importantly, wireless networking. But the big money could from networking the Xbox to Windows PCs to create a computing-gaming-video-music platform.

The wireless link enables you to stream content - be it download or broadcast -- from PC to TV via the Xbox 360. So instead of being limited to the storage on your TiVo, you can record away using your PC, and stream wirelessly to multiple TVs, which probably isn't making the cable companies or TV networks happy.

For example, Microsoft has locked in MTV to provide download content aimed at broadband users -- but it can only be viewed when using Internet Explorer (THE NERVE!!!). If the UI for controlling the PC is done well this could blow open interest in paying for video and music downloads.

I'm guessing that any MS entertainment success could push Apple to buy TiVo, which is making recorded programs available on iPods. TiVo needs to be the Rolls Royce of DVRs to survive, so becoming one with the premium PC maker is too logical. Do the deal already!

Posted By John Gartner at 01:50 PM
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Thursday, November 24, 2005

ThanksGiving Day Buy.com Commercial




Watch the Buy.com TV Commercial
So I'm sitting down for 5 minutes just watching some ThanksGiving television and then it hits me... As I'm channel surfing, I see one infomercial after another. And then I land on the Discovery Channel and see a Buy.com commercial. It was kind of cool cause it was the CEO standing on top of the Buy.com headquarters and he's rattling off numbers. He says they've served like 75 million custommers since they started in 1997 and they have a huge discount they're offering now... A whopping 10% off of all Amazon products... Are you kidding me? I don't think 10% off of Amazon items is worthy of a commercial.

Long live the Black Friday Hype!

Happy Thanksgiving everybody. Btw, I don't consider posting to mshift work cause it's so much fun, woot woot!

Posted By Jason Dowdell at 01:52 PM
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Google Analytics Update: Working on Turkey Day?

Previously mShift reported that Google Analytics was insanely slow. Well, someone over at Google must be working overtime because I just got an email from them regarding Google Analytics. Everyone by now has heard that Google Analytics has been less then a quality product, but here is what the email said regarding the issues:

Hello Google Analytics User,

This is a quick update to address some issues you may be seeing in your Google Analytics account and what we're doing to respond.

First, due to extremely high demand, we've temporarily limited the number of new signups as we increase capacity. This allows us to focus on our primary objective--to provide a great user
experience for our existing users.

Next, here is current information on the most common questions we're receiving:

1. The 'Check Status' button is being reworked to check for properly installed tracking code. This should be fixed by the end of November.

2. The '+Add Profile' link has been temporarily removed until we increase capacity. We'll alert all current users when the feature is restored.

3. While we increase capacity, you may see longer than normal delays in data showing up in your reports. All data continues to be collected and no data has been lost.

For additional help with your Google Analytics account, we encourage you to browse or search our online Help Center at http://www.google.com/support/analytics?hl=en.

Thanks for your patience as we improve Google Analytics and add resources to ensure a high-quality service.

Sincerely,

The Google Analytics Team

Basically what they are saying is 'We pulled a Microsoft and put a product out before it was ready and now are trying to fix it.'

Happy Turkey Day Everyone, even those over at Google still working.

Posted By Jason Dowdell at 12:24 PM
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Wednesday, November 23, 2005

Xbox 360: MS' Marketing Machine

Not even Raymond is getting as much love from everybody as the Xbox 360. It looks like this will sell a lot of consoles for Microsoft and games for its partners, but the bigger picture is the Xbox 360 as a vehicle for online commerce. This is after all, the first product launch since Microsoft said it has awoken to the Google marketing reality of ad-supported services.

Microsoft has enhanced its Xbox Live service to address the problem of micro-payment transactions by offering Microsoft Points. Players pre-pay for a block of points and can spend them in sub-dollar increments. Now gamers can download a skin, game map or arcade game at their leisure, and the sellers don't have to worry about paying the credit card company transaction fees.

Points cards (like phone cards) can be purchased at retail, which makes it easy for credit card-less minors to buy stuff online. Microsoft will give out Points through future promotions such as game contests, which gamers will have to spend with them, so it's no money lost.

I bet that sometime soon Xbox 360 gamers will be able to collect points by watching advertisements, and games will also be able to redeem points through third party services (MS already says hardware is a possibility). One likely scenario would be free online games that feature ads for pizza delivery, which users could click on and use points to order. No phone calls or credit card transactions necessary, so hands can stay on the game pad!

The Live Marketpalce offers a free Silver membership, which will be a good place to watch how Microsoft uses ads in the gaming experience. Players will also be able to buy points with each other, adding yet another layer to the commerce possibilities. The Xbox 360 should be renamed Xbox 365, 'cause that's how many days a year it will be used to market to gamers.

Posted By John Gartner at 03:29 PM
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Tuesday, November 22, 2005

Top 10 PPC Tips Improve Advertising Campaigns & Budgets!

I'm going to briefly go over some pay per click tips to help you create an effective paid search marketing campaign. These are 10 simple rules you should follow if you have or plan on implementing a ppc campaign.

Top 10 PPC Tips for an Effective Search Marketing Campaign

1. Define your goals and what strategy you want to use to reach these goals. Also what metric will you use to define your campaign a success and consider your goal to have been met.

2. Gather Data. There is nothing more important than making informed decisions. I have seen too many account owners and account managers make decisions based a current trend instead of looking at the bigger picture. Gathering data should not be limited to a single online source but open your eyes and look at every possible influence on your business rather than just what your keyword search volumes from Overture or AdWords are showing. Customers are a great source of data and the savvy search marketer is always in tune with his customers needs and plans accordingly.

3. Keyword level Tracking. As, I mention in point 2 it is important for you to gather data to make informed decisions. For this I highly recommend using a 3rd party tracking system. I will review my thoughts on some tools in an upcoming post.

4. Bid on approriate keywords. Its a general theory and common misconception that the more keywords you bid on the better. Well theoretically you will drive more traffic to your site but it will not be relevant. Start with your base group of keywords and expand on those. This will not be a one time process, it will be constantly evolving. This is another reason for the importance of Keyword level tracking. It gives you the ability to expand on words that are performing well, they maybe unexpected words that initially would have not made your list.

5. Target proper landing pages. Finding the ideal landing page can take some trial and error, but for a general rule, it is best to use as relevant a page as possible. This is not always the case and I will discuss some examples soon, but it is a good general rule to follow. Too many people go straight to the home page and their conversion rate suffers badly.

6. Scare factor. Avoid flashy images, videos, bright colors or music on your landing pages. These cause an instant reaction for users to click the back button and leave your site immediately, costing you money!

7. Easy Landing pages. Yes, the third point about landing pages is make sure they are focused enough to get the user to do what you want. Make the 'buy now' or 'add to cart' buttons very obvious, do not bury them below the fold. It is also ok to have multiple buttons at the top middle and bottom of your product page, if the page requires vertical scrolling.

8. Stick to the majors. Sure you can go out there and sign up with every engine or PPC program but are you really going to see the return on your investment. I'm not only talking about the lower numbers of traffic, which you maybe able to scrape some conversions from, but the time it is going to take for you to manage these accounts may not be worth it. LookSmart, Kanoodle, Findwhat, BlowSearch etc do not have the tools developed to help you operate efficiently and their click fraud systems are a little less developed which may lead wasted funds. So for the time being I would keep my money in Yahoo, MSN, Ask, and *gasp* Google.

9. Prepare for seasons. It is always a wise idea to prepare campaigns that fit the seasons. For the upcoming holidays you should probably already have a few holiday ads and ad groups with holiday terms in the works. It is also beneficial to create a holiday ad group that has some of your best producing words paired with some holiday focused ads. This also applies to other seasons that affect your consumers shopping habits

10. More data. Did I already say this? Well I can't stress it enough. If you are just using the consoles that Google Adwords and Yahoo Search Marketing provide, you are missing a lot of important information. Think of it as going to Best Buy to purchase a plasma tv. You don't just purchase the first plasma tv you see, right? Of course not. I will expand on which stats packages are the best for making informed decisions in an upcoming post.

I will go over each of these in more detail in future posts, but feel free to post any comments or questions you have.

Posted By Jason Dowdell at 10:08 AM
Permanent Link: Top 10 PPC Tips Improve Advertising Campaigns & Budgets! | Comments (1)

Target Office Furniture Hmmm

So as part of getting stuff in order for my new high-performance work environment I have to get some office furniture. I know Target may be a soccer mom's favorite store to shop at for all things home but it's not necessarily mine for office furniture. Shannon and I were there over the weekend and I was looking at their desks and such and they just sucked. They were small, made out of crappy particle board and looked like they had an identity crisis.
"I'm was made to look good
- no I was built to function
- but look at my lines I'm so sleek and sexy
- But look at my particle board construction."
Anyway, I won't be getting any furniture from Target but I'll let you know where I decide to pick some up from.

Posted By Jason Dowdell at 09:34 AM
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Monday, November 21, 2005

Cape Canaveral Office Space

Anybody that's ever built a successful startup [especially an interenet startup] will tell you that focus is imperative. You must focus on your business model, keep the eye on your long term goals, balance your ever-growing list of to do items, create a foundation that will scale [infrastructure and technology wise], and a million other areas require passionate and persistent focus as well.

As part of my need for focusing my new startup, I just signed a lease on an office in Cape Canaveral. The location is pretty nice. I'm a couple blocks from the beach, 7 blocks from 7 eleven, 1 block from the nicest tennis courts in Cape Canaveral and only 7 minutes from home. To boot, the office has a nice view of the tennis courts off the second story balcony and some decent natural lighting. All in all, I got a nice office for a great price.

Time to tie the focus part to the office space part of my lil technology startup.
Well, in order to focus you must remove yourself from as much distractions as possible. Although some technology entrepreneur's can work out of their homes [especially the ones without kids], I'm not one of them. I require a fairly particular type of work space and my home is not conducive to focus when it comes to business. Sure I can focus on my beautiful girls all day long but during the day my business requires the vast majority of my focus. So I decided that the rent I pay each month on the new office space will more than pay for itself over the long run and my wife and I will be much happier in the meantime as well.

One of the most frustrating things about getting office space is the amount of time it required just finding it. I must admit than Shannon did all the legwork, but even meeting the realtor, signing the lease, getting their check ready, dealing with incompetence on the real estate agent's part [yada yada yada], took my focus off of what I would consider to be more important items of the business... Like generating revenue. But alas, there's the rub.

There are areas of business that aren't fun at all but are all part of the journey. While finding office space is not on my top ten list of things I love doing, I must admit that I'm excited about turning the space into my own and being able to focus on my dream. I've had to do much crappier little jobs with my former startups [like bookkeeping] so this was really not all that bad.

Oh yeah, did I mention there are shuffleboard courts right across the street too. Yeah, I'm sure just the sight of the elderly playing shuffleboard will be motivation enough for me to stay focused.

Posted By Jason Dowdell at 02:31 PM
Permanent Link: Cape Canaveral Office Space | Comments (0)

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