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Thursday, November 24, 2005

Google Analytics Update: Working on Turkey Day?

Previously mShift reported that Google Analytics was insanely slow. Well, someone over at Google must be working overtime because I just got an email from them regarding Google Analytics. Everyone by now has heard that Google Analytics has been less then a quality product, but here is what the email said regarding the issues:

Hello Google Analytics User,

This is a quick update to address some issues you may be seeing in your Google Analytics account and what we're doing to respond.

First, due to extremely high demand, we've temporarily limited the number of new signups as we increase capacity. This allows us to focus on our primary objective--to provide a great user
experience for our existing users.

Next, here is current information on the most common questions we're receiving:

1. The 'Check Status' button is being reworked to check for properly installed tracking code. This should be fixed by the end of November.

2. The '+Add Profile' link has been temporarily removed until we increase capacity. We'll alert all current users when the feature is restored.

3. While we increase capacity, you may see longer than normal delays in data showing up in your reports. All data continues to be collected and no data has been lost.

For additional help with your Google Analytics account, we encourage you to browse or search our online Help Center at http://www.google.com/support/analytics?hl=en.

Thanks for your patience as we improve Google Analytics and add resources to ensure a high-quality service.

Sincerely,

The Google Analytics Team

Basically what they are saying is 'We pulled a Microsoft and put a product out before it was ready and now are trying to fix it.'

Happy Turkey Day Everyone, even those over at Google still working.

Posted By Jason Dowdell at 12:24 PM
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